Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, company)
• Usage data from your AI agent interactions
• Audit logs and action records
• Payment information (processed securely via Stripe)

The Service is offered only to customers located in the United States, and we do not target or market the Service to users in the EEA, UK, or Switzerland at this time.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

3. Legal Bases for Processing

We primarily process personal data to provide the Service and operate our business. If we expand to serve users in jurisdictions with specific legal-basis requirements, we will update this section accordingly.

4. Sharing of Information

We may share information with service providers (such as hosting, analytics, and payment processors) that help us operate the Service. These providers are authorized to use your information only as necessary to provide services to us. We may also disclose information to comply with law, enforce our Terms, or protect rights, safety, and property.

5. International Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other locations where we or our service providers operate. We use appropriate safeguards to protect such transfers where required by law.

6. Data Processing Addendum and Subprocessors

If you need a signed Data Processing Addendum (DPA) or the current list of subprocessors, please review our DPA page at agentactionfirewall.com/dpa.

7. Data Security

We implement appropriate technical and organizational measures designed to protect your data:

• Encryption in transit and at rest where supported
• Access controls and authentication requirements
• Security monitoring and assessments as appropriate

8. Cookies and Analytics

We use cookies or similar technologies to operate the Service and understand usage. You can control cookies through your browser settings. Some features may not function properly without cookies.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Audit logs are retained according to your plan's retention period and may be retained for compliance or security purposes. You can request deletion of your data at any time, subject to these retention requirements and legal obligations.

10. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of certain data processing

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@agentactionfirewall.com